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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jashuana Washington

June 6, 2025

5  out of  5
rating by Jashuana Washington
"Shayne was a really good agent. He made the process of getting auto insurance fast , and easy. He also caters to his clients and does follow ups as he promises."
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Autumn Hanks

June 4, 2025

5  out of  5
rating by Autumn Hanks
"Working with Shayne was quick, easy, and efficient! He got me the best price I've had in years, for my own full coverage policy, and was able to get it done within minutes! Even though I called at 4:59 pm, he answered and was kind and got me insurance immediately! Couldn't be more grateful!"
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Melissa Gill

June 3, 2025

5  out of  5
rating by Melissa Gill
"So glad I switched to State Farm! The price is unbeatable! Thanks to Shayne Rowe, I was able to qualify for many discounts and he also walked me through the entire policy to help me understand what was covered. He was super helpful and very informative!"
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Portia

May 29, 2025

5  out of  5
rating by Portia
"Switching to State has been so refreshing. They've been so helpful and super understanding during this pandemic. There was an issue with my rates and Jo resolved everything so quickly and efficiently. He really went above and beyond. Much appreciated. I also had to update my recent Renter’s Insurance - again it was a smooth process. Shayne was my agent… Great job!"
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Jelissa

May 28, 2025

5  out of  5
rating by Jelissa
"I’ve had a pleasant experience with this office. The agent who helped me was Shayne. I recommend him to all who need assistance. He was pretty patient and understanding. Thank you Shayne, appreciate the help!"
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Judy Dirks

May 28, 2025

5  out of  5
rating by Judy Dirks
"This office is efficient,professional and friendly.The best one that I have ever dealed with.I did the bundle deal with car and homeowners insurance.They gave me the best deal .Blessed to find them"
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Chris Black

January 29, 2025

1  out of  5
rating by Chris Black
"As someone who has multiple policies through this State Farm office, I have had multiple issues over the last few months. Ive called almost every week at this point regarding billing issues, state to state transfer issues, and now incorrect policy cancellations"
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Melissa Sims

May 31, 2024

5  out of  5
rating by Melissa Sims
"Ryan and his team are amazing they help take care of all my needs in a timely manner and help me understand something if I don't. They have helped me in so many ways I could not ask for a better company to handle my home and auto insurance. Thank you Ryan to you and your team for going above and beyond for your clients. Wishing you all a Merry Christmas and Happy New Year!!!"
We responded:
"We love seeing reviews like this, Melissa! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
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Priscilla M

May 20, 2024

1  out of  5
rating by Priscilla M
"Not transparent! After just 2 months of signing up with them, my policy was increased by about $98 because I refuse to put a tracker in my car that the agent (Saije) never mentioned was part of the quote. I called to speak with him so he can clarify things, but was told by (Ryan K) that he no longer works there (I wonder why). And there is nothing he can do. Transparency is always best. You guys should try it."
We responded:
"Thank you for your review Priscilla. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us to tell us more about your experience and how we can find a resolution for you. "
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Jewell Bozman

December 18, 2023

1  out of  5
rating by Jewell Bozman
"This agency is a horrible representation of State Farm! I'll be switching agencies tomorrow, it's been on my "to-do" list but until now, I've been moving slow about it. However after someone from Ryan's office just called me to set up a renewal appointment and I declined by informing them the customer service has been horrible the past 5 years, they HUNG UP IN MY FACE! Case and point why I'm declining to stay with this agent. What business does that?? Customer Service 0/10 Customer Appreciation 0/10 Professionalism 0/10 Overall Experience -10"
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Evan Schulte

November 30, 2023

2  out of  5
rating by Evan Schulte
"Does not answer phone."
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Horrise Crownover

April 11, 2023

5  out of  5
rating by Horrise Crownover
"Great ppl great price"
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Elizabeth Makowski

November 22, 2022

5  out of  5
rating by Elizabeth Makowski
"Ryan King and his team are amazing! I highly recommended his agency for all your insurance and financial needs!"
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Chris Miller

March 12, 2022

5  out of  5
rating by Chris Miller
"Great Insurance Company!!"
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Algernon King

February 1, 2022

5  out of  5
rating by Algernon King
"Had a great experience Mr. Jo Monchery is a very great agent to work with very professional and knowledgeable works very hard to get the greatest quote available for your needs highly recommend"
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M

April 10, 2021

5  out of  5
rating by M
"I've been with Ryan King State Farm for years. I stick with his office because Ryan and his staff are easy to work with. I've worked with Gery a couple times. He's always cordial, in a good mood, knowledgeable in insurance, and very responsive. If I need to change something on my policy, he makes the changes quickly. As far as my insurance needs, this office doesn't pressure me to get more insurance or products that I don't want. I like that they're there when I need them."
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Junior White

March 31, 2021

5  out of  5
rating by Junior White
"Great"
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Edwin Moss

March 18, 2021

5  out of  5
rating by Edwin Moss
"Jo was a awesome guy he answered everything I needed and made sure I had everything was right once again great insurance salesman"
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Kelli Francis

March 18, 2021

5  out of  5
rating by Kelli Francis
"I usually don't leave reviews but here I am. I have to shout out Mr. Gery Dempsey. He has always done a fantastic job when dealing with my insurance issues. He explains everything clearly. He's professional, friendly, and really understands what it means to exhibit true customer service. I work in customer service so when I'm the customer, I expect a certain level of service. Not one time has Mr. Dempsey disappointed me. He's been on point every time. Keep up the great work, y'all!"
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Jared Nathaniel

March 9, 2021

1  out of  5
rating by Jared Nathaniel
"I canceled my policy on Nov 26th 2020. My bank account was debited for $159.16. Gery stated in an email that he issued the refund. He did not and I’ve still not received it. They now claim that they issued the refund of $89.00 to another policy holder whom I purchased my truck from. Wrong amount and completely differed person and policy. I’ve gotten the run around ever since. I’ve filed a complaint with the BBB and plan to file one with Corporate if they don’t transfer me back to his office as they’ve done before. Zero communication in this office."
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Roy Stanley

February 18, 2021

5  out of  5
rating by Roy Stanley
"My experience with Jo at State Farm was very professional and courteous everything was explained very well. Thank you Jo"
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Matthew Joesoep

February 11, 2021

5  out of  5
rating by Matthew Joesoep
"Worked with Jo Monchery on getting a rental insurance policy. He was prompt and a pleasure to work with. Would certainly recommend!"
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Shelia Holmes

February 10, 2021

5  out of  5
rating by Shelia Holmes
"Jo Monchery has been the agent that has help me to obtain my auto policy. I am an 68 yr old woman that requires patience, and Jo was more than that. He explain step by step what was covered in the policy and made me feel quite comfortable throughout the whole process. I wish that all companies had a Jo working for them. Excellent customer service!!"
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Kolotta Wills

September 16, 2020

5  out of  5
rating by Kolotta Wills
"I have been a member with State Farm Ryan King’s office for several years. My experience with the agency is great!! Agent Evan Danner is professional, informative and has outstanding customer service. Evan goes above and beyond to make sure that your service goes smoothly. I definitely recommend Ryan King’s agency ask for Evan Danner he will definitely take great care of you. 😊😊😊"
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Lawona Green

August 12, 2020

5  out of  5
rating by Lawona Green
"Very Professional and patience. Took the time to answer questions and do several quotes. Best quote i received for home and car insurance combo. Beat my current insurance."